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How Three Ordinary Guys Disrupted an Industry, Made Billions . . . and Created Plenty of Controversy
March 15, 2017
Airbnb, Inc. grew from a venture of two unemployed art school graduates from San Francisco renting out air mattresses in their apartment in 2007 to a "juggernaut today with a $30 billion private-market valuation, some one hundred forty million' guest arrivals'...and an inventory that is three million listings strong." Gallagher (assistant managing editor, Fortune) tells of Airbnb founders Brian Chesky, Joe Gebbia, and Nathan Blecharczyk, and how the company achieved such phenomenal success. Airbnb brings together people who want to rent out space in their homes to travelers via its website. It takes a commission or service fee for all reservations. The growth of the business was not without obstacles, including horrific accounts of homeowners returning to find their residences trashed; scams by renters; complaints by neighbors; regulatory issues; and hotel companies seeing the start-up "as a disruptive threat." The author also describes the management and company culture of Airbnb, and how today the founders are looking for new markets, aware of competitors such as HomeAway. VERDICT Highly recommended for researchers and students of business as well as potential entrepreneurs, and anybody interested in Airbnb's success story.--Lucy Heckman, St. John's Univ. Lib., Queens, NY
Copyright 2017 Library Journal, LLC Used with permission.
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